• You have a serious problem with a file, with no obvious solution.  You’re sure someone somewhere in the firm knows the answer, but you don’t know who.
• You have just finished a tricky document (a contract, a lease, a statement of case) which has taken significant time.  On your way home, you bump into another fee earner who mentions that they’ve just finished the same tricky document and you secretly fear their answer may be better than yours.  How will you bill your clients?
• You need to review a particular case for some research, but Joe, who you usually phone when stuck, has been made redundant and you don’t know where to start.
• You are Managing Partner of a High Street firm and you wonder how to differentiate your firm and compete with “Tesco Law” following the Legal Services Act 2007 (LSA).

How much do you know about RSS feeds?  Do you use them to pass your knowledge-based marketing to clients, to pull in current awareness to your fee earners, or to keep yourself informed about the latest developments in information and knowledge management? 

Or do you wish you knew more?