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KM: The Scores - measuring KM projects

What’s it about?

This is a half-day course on measurement in KM from the author of the UK Law Society’s “KM Handbook” and “Practical Projects in Legal KM” and contributor to Ark’s “Measuring the ROI of KM”.

It will explain the theory and practice of how to measure law firm KM projects and how you can identify and focus on those projects which are giving you the best ROI.

Learn how to avoid gaming, balance your measurements and find the right measurements for the right projects.

A mix of lecture and workshop so you leave with the confidence to start work right away.


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When is it?

February/June/October, 2pm-5pm

When is the next one? Find out on Eventbrite.

Where is it?


Who should come?

PSLs/Knowledge Lawyers, new Heads of Knowledge/Training and Learning, Information and Knowledge staff, Partners and lawyers

What does it cost?

£250 pp + admin fees with afternoon refreshments included

Limited to 12 spaces for focused, tailored learning