The Knowledge Business

A focussed know-how strategy aligned to business strategy makes a more profitable firm - improving leverage, cross-selling and competitive advantage, opening opportunities to offer "value-add" to clients and building a sustainable competitive advantage.

Try TheKnowledgeBusiness for as little as £500.

Advice and consultancy

  • KM Healthcheck & Action Plan (£500 inc VAT + travel costs)
    • Analysis of questionnaires from fee earners and executive board
    • 6 page report advising areas for improvement in KM aligned to your business objectives
    • Review of information management and search, precedents, case management, training, client-facing knowledge marketing, collaboration, networking
    • "5/5" "very useful"

  • Race Ahead - a package for those new to strategic KM within their firm (£2,500 + VAT and travel costs)
    • training for staff in the value of knowledge management
    • interviews with key stakeholders
    • strategic report including recommendations for quick wins and longer term goals, reviewing information management and search, training, workflows, client-facing knowledge marketing, collaboration and networking
    • regular coaching and mentoring

  • Client-facing Knowledge Management - (£1,000 + VAT)
    • Review of current client-facing knowledge management marketing services
    • Strategic report including recommendations for printed newsletters, e-newsletters, social media (blogs, Facebook, Twitter), client seminar programmes
    • On-going editorial and planning services at a level that suits you (charged separately)

  • Strategic Focus - a package for those with existing KM systems (hourly rates or fixed fee, call for details)
    • gap analysis against best practice
    • review of existing know-how strategies, ensuring alignment with business objectives
    • regular coaching and mentoring

Training and learning

Fee earner, Professional Support Lawyer and Information Services staff training.

Arrange an annual training day (£500 for up to 6 attendees, £750 for up to 12 attendees)
or develop a programme of shorter seminars.
  • Train your trainees ... not to Google!
  • Make the most of social media; Twitter for knowledge-sharing
  • Demystifying Knowledge Management
  • Improve your knowledge-sharing culture
  • Measure your success - measurement systems for KM
  • Develop your know-how strategy
  • Improve your client-facing know-how
  • Presentation skills; Writing for e-newsletters


We can help you with the implementation of your know-how projects in a cost-effective manner, from assistance with major projects to regular help with current awareness, intranets or client newsletters and seminar programmes.

If you would like to know more, telephone us to discuss your needs.